Terms of service
Terms of Service
Welcome to Heer Thakur. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
General Conditions
Heer Thakur reserves the right to refuse service to anyone for any reason at any time.
You agree not to use our products or website for any unlawful purpose or violate any applicable laws and regulations.
Products and Orders
We create our garments with attention to detail and craftsmanship. Since our products are made to order, production begins after an order is confirmed.
Product images are displayed as accurately as possible. However, slight variations in color, texture, embroidery, fabric appearance, or finish may occur due to differences in screens, lighting, and the handcrafted nature of our products.
We reserve the right to limit quantities, modify product details, or discontinue products at any time.
Pricing and Payments
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices, discounts, and offers may change at any time without prior notice.
Payment must be completed successfully before an order enters production.
Order Cancellation
Cancellation requests may be accepted within 1 hour of placing an order.
After this period, orders may have entered the production process and cannot be cancelled.
For cancellation requests, please contact us at:
Shipping and Delivery
Orders are prepared after confirmation and may require production time before dispatch.
Delivery timelines may vary depending on location, courier services, customs procedures, and circumstances beyond our control.
International customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.
Intellectual Property
All content on this website, including images, designs, logos, text, graphics, and branding, belongs to Heer Thakur and may not be copied, reproduced, or used without written permission.
Accuracy of Information
We make reasonable efforts to ensure that information on our website is accurate and updated. However, we do not guarantee that all information is error-free, complete, or current at all times.
Limitation of Liability
Heer Thakur shall not be responsible for any indirect, incidental, or consequential damages arising from the use of our website, products, or services to the extent permitted by applicable law.
Third-Party Services
We may use third-party services such as payment gateways, shipping providers, and website tools to operate our business. Your use of these services may be subject to their own terms and policies.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page and will take effect immediately.
Contact Us
For questions regarding these Terms of Service, please contact us:
Email: heerthakur@heerthakur.in